Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be as smooth and upfront as possible - just the way we like it.
For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.
What are your shipping and processing times?
Shipping Times
*Due to the sharp increase in the number of orders the typical delivery time frame is between 21-28 business days. Depending on your location, you may receive items much earlier. All orders are shipped with the tracking number so you can track it every step of the way!*
Processing Times
*Due to the sharp increase in the number of orders, it may temporarily take us up to 3 business days to process your requests, and up to 7 business days to arrange deliveries. We appreciate your understanding and look further to making you happy with the purchase!*
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at support@backrightx.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.